Website Support
Activation emails were sent out in September to all university students, however if this has not reached your mailbox you can request a new email to be sent using the link here: https://www.durhamsu.com/users/confirmation/new
On Screen Messages
No Email Address listed (Red) - To continue you may register a new account here https://www.durhamsu.com/users/sign_in
Activation Email Sent (Green) - Email address recognised, the email will be sent to your @durham.ac.uk email account in few minutes.
Have you activated your account? | https://www.durhamsu.com/users/confirmation/new |
Forgotten your password? | https://www.durhamsu.com/users/password/new |
Is your account locked? | https://www.durhamsu.com/users/unlock/new |
Create a new account? | https://www.durhamsu.com/users/sign_in |
These issues is being investigated by our service provider and hope to have a resolution soon.
You can create a new account by using your @dur.ac.uk
All email's sent to @dur.ac.uk are redirected to your @durham.ac.uk email address which you can access.
If you have existing memberships, a member of our team can merge your account ensure memberships are carried accross.
Create a new account? - https://www.durhamsu.com/users/sign_in
If your enquiry is not listed above, get in touch info@durhamsu.com