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Website Support

No activation email / Account activation Required

Activation emails were sent out in September to all university students, however if this has not reached your mailbox you can request a new email to be sent using the link here: https://www.durhamsu.com/users/confirmation/new

On Screen Messages

No Email Address listed (Red) - To continue you may register a new account here https://www.durhamsu.com/users/sign_in

Activation Email Sent (Green) - Email address recognised, the email will be sent to your @durham.ac.uk email account in few minutes.

 

Cannot Login?
Have you activated your account? https://www.durhamsu.com/users/confirmation/new
   
Forgotten your password? https://www.durhamsu.com/users/password/new
   
Is your account locked? https://www.durhamsu.com/users/unlock/new​
   
Create a new account? https://www.durhamsu.com/users/sign_in

 

Cannot Activate Account / Errors on page

These issues is being investigated by our service provider and hope to have a resolution soon.

You can create a new account by using your @dur.ac.uk

All email's sent to @dur.ac.uk are redirected to your @durham.ac.uk email address which you can access.

If you have existing memberships, a member of our team can merge your account ensure memberships are carried accross.

 

Create a new account? - https://www.durhamsu.com/users/sign_in

 

Any further enquiries?

If your enquiry is not listed above, get in touch info@durhamsu.com