Activation emails were sent out in September to all university students, however if this has not reached your mailbox you can request a new email to be sent using the link here: https://www.durhamsu.com/users/confirmation/new
On Screen Messages
No Email Address listed (Red) - To continue you may register a new account here https://www.durhamsu.com/users/sign_in
Activation Email Sent (Green) - Email address recognised, the email will be sent to your @durham.ac.uk email account in few minutes.
We are aware of the issue affecting some purchases made in September and October 2017.
This issue is now been resolved by our service provider, however if you membership is not showing and you've checked today, please get in touch firstname.lastname@example.org
|Have you activated your account?||https://www.durhamsu.com/users/confirmation/new|
|Forgotten your password?||https://www.durhamsu.com/users/password/new|
|Is your account locked?||https://www.durhamsu.com/users/unlock/new|
|Create a new account?||https://www.durhamsu.com/users/sign_in|
These issues is being investigated by our service provider and hope to have a resolution soon.
You can create a new account by using your @dur.ac.uk
All email's sent to @dur.ac.uk are redirected to your @durham.ac.uk email address which you can access.
If you have existing memberships, a member of our team can merge your account ensure memberships are carried accross.
Create a new account? - https://www.durhamsu.com/users/sign_in
If your enquiry is not listed above, get in touch email@example.com