We're a membership organisation which means at our heart is our students and the information process to make your University experience incredible. We also employ staff, work with suppliers and have customers for our commercial services so the information on this page is for those people too.
The way we manage and process your data is governed by the General Data Protection Regulations and Privacy of Electronic Communications Regulations, and these web pages aim to explain how we manage your information inline with the Regulations and what this means for you. We've been really open and transparent on these pages to help you be fully informed and understand your rights. Below you can see: how we access your data; our legal basis for processing your data and how you can change your preferences; who else processes data about you; and our policies for processing the data.
We also have a document detailing our guidelines for all staff members. This can be viewed here.
As a student, customer or staff member you will likely have a contract with us when you use our services which allows us to facilitate our obligations to you.
In some cases, we may seek your consent for us to process your data for marketing purposes, prizes or competitions or engaging with our platforms.
We are obliged by various laws, inlcuding Education Act, Contracts Act and employment law to process certain data.
We carefully balance your rights when we think there is a legitimate interest in us processing data to support you.
The Students' Union carefully curate marketing and communications that might be relevant to you. Sometimes we need to send essential information where we believe there is a legitimate interest in you receiving this.
We also occasionally communicate with you through Durham University's platforms and media. The primary way we do this is through the weekly President's email, sent on our behalf to a Durham University student mailing list, so that we can keep you informed of the member benefits you are entitled to, and of what the Officers you’ve elected do in representing you. You can find out more about University mailing lists here, and how the University uses data here.