Friday 15-01-2021 - 10:58

Now we're in another lockdown, the SU's services have altered to reflect the most recent guidance. We're continuing to support students and bring you together, but we'll mostly be doing this online.

Dunelm House is closed

Unfortunately, lockdown regulations mean that Dunelm House is closed. If you are looking for somewhere to study, or need help accessing study resources, Durham University Library have several options available. You can find out about these here.

The Advice Service is here for you

The Advice Service is fully online and is here for all your Covid-19 enquiries or any other concerns, from housing to academic issues.

You can contact the Advice Service via one of the following methods, browse the online resources available here, or go straight to Covid-19 guidance here.

Email: dsu.advice2@durham.ac.uk

Online form: click here

If your enquiry would be best helped through an appointment with an adviser, you’ll be offered a call over the phone or via Skype.

Your student groups are holding activities online

We understand that your student group communities are more important than ever, and we’re so proud of the ways they have already adapted to a challenging situation.

Many of the SU’s student groups are continuing to offer events and activities online. Try following your favourite groups on social media, or check you’re signed up to their mailing lists to stay in the loop.

Unfortunately, for the time being student groups won’t be able to hold events in person. This is due to the lockdown restrictions. We will, of course, adapt our advice for groups as soon as anything changes. You can read more about the guidelines for groups here.

If you have an enquiry regarding your student group, please contact dsu.engagement@durham.ac.uk as usual.

How can you find out more about different groups?

We'll soon be holding another virtual Activities Fair, where you can find out about all the extracurricular activities on offer at Durham. Look out for more information soon!

Your Student Officers are standing up for your rights

Your five Student Officers are all contactable via email or their Officer social media accounts.

They’re working hard in University meetings and committees, and lobbying in the community to make sure that the changes to your education and wider student experience are made with students’ interests at the centre. These changes often happen quickly, the University decision-making discussions are happening thick and fast – so the Officers may struggle to respond to your emails straight away.

But your stories, problems and experiences are the examples and narratives that they use to lobby for your rights so please don’t stop reaching out – if you need a response, please also contact a staff member or the Advice Service, depending on your query.

Keeping in touch

Though we’re not available in person, staff are happy to help you digitally. You can find our email addresses on the meet the team page here. Please do not try to contact staff via their phone numbers, as these are not currently available.

Similarly, the reception email address (dsu.reception@durham.ac.uk) is available for general enquiries, but not the phone number.

You can also contact Durham SU’s social media accounts as usual.

Please note: with many staff members working different hours, some teams working at a reduced capacity, and some staff members receiving an increased number of Covid-19 related enquiries, it may take a little longer than usual for us to respond. Please be assured that we are still here for you and will get back to you as soon as possible.

Printing and binding

Unfortunately, we are unable to currently offer a printing and binding service.

 

Information accurate on 15/01/20 and may change at short notice due to government guidance.