Resources

View resources from those involved in the dispute below.

You can read UCU’s FAQs about the industrial action here: https://www.ucu.org.uk/article/12469/FAQs

You can view Durham University’s industrial action web pages here: https://www.durham.ac.uk/industrial-action/

You can view responses from USS regarding the dispute here: https://www.ussemployers.org.uk/news/universities-uk-uuk-response-announcement-ucu-strike-dates
https://www.ussemployers.org.uk/news/universities-uk-uuk-response-announcement-ucu-ballot-results

You can read the Announcement of further UCU industrial action here: https://www.ussemployers.org.uk/news/announcement-further-ucu-industrial-action

You can view a presentation about what to do if your studies have been impacted by the strikes here.

Consumer rights

CMA: Higher Education Undergraduate Students: Your Rights under Consumer Law (12 March 2015):https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/415732/Undergraduate_students_-_your_rights_under_consumer_law.pdf

Office for Students: Guidance for Providers about Student and Consumer Protection during the Coronavirus (COVID-19) Pandemic (10 June 2020): https://www.officeforstudents.org.uk/media/62c88493-70bd-47fb-851e-f9b13e15f767/guidance-for-providers-about-student-and-consumer-protection-during-coronavirus.pdf