Advice & Support Centre
The Union's advice and help service provides free, friendly and independent advice and information to all Durham University students.
Staffed by a team of professional and experienced advisers, we cover all main areas of student concerns including money, housing and academic issues.
Our Community Officer, Jo, is doing some exciting research into disability and accessibility at Durham University. Click here to give us your views on this topic – you could win one of TWO £25 vouchers for sparing us your time!
All feedback in anonymous and is key to improving the service we offer to students.
|Durham (All Year Round)|
|Queens Campus (Term Time)|
|Christmas Opening Times|
|The advice centre will be closed for the christmas holidays|
|Friday 23 December 2016||Close||17:00|
|Tuesday 3 January 2016||Open||09:00|
We are an independent service; however our Advisers have good links with Colleges, University departments and services and external organisations.
This ensures that we provide the best advice and support possible and if we can’t help you directly, we will refer you to someone who can.
We can advise on a wide variety of issues and we will help you with anything you need support with.
We provide information and advice on and can also represent you at hearings or meetings.
The Advice Service aims to deliver a service that meets your needs, is accessible and of a high quality.
We have produced a Code of Practice to make you aware of the standards you can expect of our service.
This information includes our Conflict of Interest and Confidentiality policies and explains how we look after your information.
|The Samaritans||0845 7909090|
|SANEline||0845 767 8000|
|National Confidential HOPE Line||0800 068 4141|
|Get Connected||0808 80 84 994|
|National Domestic Violence Helpline||0808 2000 247|
|Shelter (England)||0808 800 4444|
|Citizens Advice Bureau||03444 111 444|
|Debt Advice Line||0300 323 2000|