We understand that the current news surrounding the Covid-19 outbreak can be scary and confusing, and it is sometimes hard to know what to pay attention to, and what to ignore in order to protect ourselves and stay mentally well.
It is our aim to stay on top of developments within the Higher Education sector and Durham specifically, and to use our Advice Service web pages to communicate key information and guidance to students, in relation to the Covid-19 outbreak, so please keep checking back.
If you want to speak to one of our Student Advisers, you can contact us here.
If you are self-isolating or have been confirmed as having the virus, please visit out guidance here: https://www.durhamsu.com/selfisolation
For the latest information for the public on the outbreak of Covid-19, please visit the Public Health England (PHE) website.
For information about how to help prevent the spread of Covid-19 and other common questions about the virus, please visit the NHS website.
If you are finding it difficult to deal with the news surrounding the Covid-19 outbreak, and would like some pastoral support, you should contact your College Student Support Office.
Mind also has a lot of insightful and practical tips on how to look after your wellbeing in relation to Covid-19 here
Durham SU is running a Take Time to Sign campaign this year, in collaboration with College Welfare Officers. You can find out more here.
Despite the outbreak of the virus, you are still legally bound to continue to carry out your contractual obligations in relation to your tenancy agreement.
This means that, at this stage, (and regardless of whether or not you decide to go back home whilst teaching has been moved online) you are still expected to continue to pay your rent until the end of your tenancy. This is a legal requirement and, if you do not pay your rent, your landlord could take you to court to recover the full amount.
If you find yourself unwell with Covid-19, you should alert the University through Banner Self Service on duo. You can find out more about what you should do here: https://www.durhamsu.com/selfisolation
If you anticipate that you may miss any of your academic commitments because of the infection, the University has a Self-Certification of Absence Form, where you can self-certify for absences of up to 7 days on two occasions per term. You can find out more about this here:
Your department should have details about how to access this form in your degree programme handbook, the online Faculty Handbook and the Postgraduate Module Handbook.
Please contact your College Student Support Office if you need any help with filling out the form.
If you feel that the Covid-19 outbreak may result in you missing any of your summative assessments, or may impact you over the examination period, please contact the Durham SU Advice Service using the above contact information.
You can find the latest Foreign Commonwealth Office (FCO) guidance on the following website:
If you’re an international student and you’re concerned about fulfilling your visa requirements, and how this may be affected by Covid-19, please contact the Student Immigration Service using their online form:
If you are concerned that the Covid-19 outbreak may affect your financial situation (e.g. if you cannot go to work), contact the University’s Student Financial Support Office to discuss your questions with one of their advisors. You may also be eligible for the Covid-19 Recovery Fund, or the Student Support Fund:
As your students’ union, we are still here for you whether our building is open or closed, and we will be working hard to make sure we look after the rights of students and continue providing our services online or by telephone.
You can find our staff contact details on the meet the team page here. As all staff members will be working from home, please contact staff via their email addresses, not their telephone numbers.
Our social media channels will be as busy as usual, providing you with updates, support and our usual content for students at Durham. You can find us by typing ‘Durham SU’ into Facebook, Instagram or Twitter.
The University’s student support services will continue to operate but where possible have moved online. This includes Counselling, Disability Support and the Careers and Enterprise Centre, which will become online or telephone only.
As with any of the above subjects, if you are worried about your access to student support services, please contact the Advice Service using the above contact information.
We would advise that you keep checking your Durham University email inbox. You can also get in touch with us directly with any concerns, and find out more on the Durham University Covid-19 webpages:
Email contact: firstname.lastname@example.org
Page last reviewed: 19/10/2020